Privacy Policy

Business & Brand Intelligence (“B&BI,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit businessbrandintelligence.com, communicate with us, purchase a Business Optimization Diagnostic, or otherwise interact with our services.

Information We May Collect

Depending on how you interact with Business & Brand Intelligence, we may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business name
• Business website or social media information
• Business operations, marketing, sales, customer, financial, or strategic information you choose to provide
• Information submitted through intake forms, questionnaires, interviews, or diagnostic conversations
• Communications you send to Business & Brand Intelligence

Payment Information

Payments for the Business Optimization Diagnostic may be processed through third-party payment providers, including Stripe.

Business & Brand Intelligence does not directly store your full credit card number or other complete payment-card credentials. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

Website Analytics

This website may use analytics tools, including Google Analytics, to understand how visitors interact with the website.

Analytics information may include general information such as pages visited, device type, browser type, approximate geographic region, referring website, and activity on the site.

This information helps us understand website performance and improve the experience for visitors.

How We Use Information

Information may be used to:

• Provide the Business Optimization Diagnostic
• Review and analyze information submitted by clients
• Prepare diagnostic findings and recommendations
• Communicate with clients regarding services, scheduling, or support
• Process purchases and transactions
• Improve our website, services, and customer experience
• Maintain business records
• Respond to legal, regulatory, security, or fraud-prevention needs

Business Information Shared During a Diagnostic

Clients may share sensitive or proprietary business information during the Business Optimization Diagnostic process.

We treat client-provided business information as confidential and use it for the purpose of conducting the diagnostic, preparing findings, developing recommendations, and providing the related service.

Business information will not be publicly disclosed as a case study, testimonial, marketing example, or other public content without the client's permission, except where disclosure is required by law.

Third-Party Services

Business & Brand Intelligence may use third-party platforms to operate the business and provide services. These may include services such as:

• Stripe for payment processing
• Google products for forms, scheduling, analytics, email, or business operations
• Website hosting and technology providers
• Other service providers reasonably necessary to operate B&BI

Information handled by third-party providers is also subject to their respective privacy policies and terms.

Cookies and Similar Technologies

The website or third-party services used on the website may use cookies or similar technologies to operate website features, measure site performance, and understand visitor activity.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

Information Sharing

Business & Brand Intelligence does not sell personal information to advertisers.

Information may be shared with trusted service providers when necessary to operate the business, process payments, provide services, maintain technology systems, comply with law, or protect the rights and security of Business & Brand Intelligence and others.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with legal obligations, and protect legitimate business interests.

Data Security

Reasonable administrative and technical measures are used to protect information. However, no website, online storage system, email platform, or internet transmission can be guaranteed to be completely secure.

Your Choices

You may contact Business & Brand Intelligence to request correction of information you have provided or to ask questions about how your information is being handled.

Certain information may need to be retained where required for legal, accounting, tax, contractual, or legitimate business purposes.

Children's Privacy

Business & Brand Intelligence services are intended for business owners and adults. We do not knowingly seek to collect personal information from children under the age of 13 through this website.

External Links

This website may contain links to third-party websites. Business & Brand Intelligence is not responsible for the privacy practices, security, accuracy, or content of third-party websites.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. When material changes are made, the effective date shown at the top of this page may be updated.

Contact

Questions regarding this Privacy Policy may be directed to:

Business & Brand Intelligence
Email: support@businessbrandintelligence.com